Privacy Policy
SmartMS LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our SMS-based AI assistant service ("Service").
We collect the following types of personal information to provide our Service:
Phone number
Address
Name
Email address
Credit card information
Message content sent to our AI bot
Use of Information
The information we collect is used to:
Provide the requested services (e.g., sending SMS responses, logging into accounts, providing map directions, processing payments)
Ensure the functionality of our Service
Communicate with you about your account and our Service
We do not sell your personal information to third parties.
We may share your information with third parties as necessary to fulfill service requests, but we strip personally identifying context:
Google Maps API for address-based services (address only, no additional personal identifiers)
OpenAI for processing user requests (request content only, no phone numbers)
Stripe for payment processing (credit card information)
We use secure servers maintained by a third party (Cockroach DB) to store your information. These servers employ encryption and access controls to protect your data.
You have the right to:
Edit your personal data
Cancel your account
Cancelling your account does not automatically remove all data from our servers. To request data deletion, contact us directly at help@smartms.tech.
For privacy concerns or data requests, please contact us at help@smartms.tech.
This Privacy Policy is governed by the laws of the United States.
We may update this Privacy Policy from time to time. If we make changes, we will notify you via email.
We retain personal data based on user activity. Specific retention periods may vary.